FAQ

Add your items to your basket, then click on ‘Confirm order’. Enter your details and your town, choose your payment method, and confirm. You’ll receive a confirmation email as soon as your order has been placed.

Yes. A ‘Order on WhatsApp’ button is available on every product page, and a ‘Share on WhatsApp’ button in your basket allows you to send us your full selection in a single message.

No, you can place an order without creating an account. However, creating an account allows you to view your order history and track your orders more easily.

Delivery charges and times depend on your town, which you select when placing your order: from 20 MAD for next-day delivery in Casablanca, and from 35 to 45 MAD elsewhere in Morocco, with delivery taking between 24 and 72 hours depending on the area. The exact amount is automatically displayed in your basket as soon as you select your city.

We deliver to all towns and cities covered by our delivery areas. If your town appears on the list when you place your order, it is within our delivery area. We do not deliver outside Morocco.

Go to the ‘Order Tracking’ page and enter your order number and the email address used when making your purchase. The status of your order is displayed there in real time.

Cash on delivery is available across all our delivery areas: you pay for your order upon receipt. You can also complete your order via WhatsApp with our team.

All prices are displayed in Moroccan dirhams (MAD), inclusive of all taxes. Delivery charges are added separately when you confirm your basket.

Yes. We work exclusively with recognised brands in sports nutrition and dietary supplements. Every product sold is genuine, with its original labelling and traceability.

The website allows you to filter by category (protein, pre-workout, recovery, weight management, health and wellbeing, etc.). If you’re unsure which product to choose, message us on WhatsApp: we’ll advise you based on your goals and training routine.

Products that are out of stock cannot be added to your basket. Please contact us to find out the expected restock date or so that we can suggest an equivalent alternative.

The terms and conditions for returns and refunds are set out on the ‘Returns and Refunds’ page. Food supplements that have been unsealed or opened cannot be returned, for reasons of hygiene and food safety.

Please contact us as soon as possible with your order number and a photo of the product in question. We will arrange a replacement or a refund, as appropriate.